Answers to common questions about booking services, working with Offload.ng, and how the platform works. If you cannot find what you are looking for, reach out to us directly.
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Offload.ng is Nigeria’s first digital platform for sewage evacuation, mobile toilet rental, and sanitation waste management services. We connect homes, businesses, estates, and institutions with verified service providers.
We currently operate in Lagos and Port Harcourt, with Abuja launching soon. Enter your details when requesting a service and we will match you with a verified operator in your area.
Offload.ng’s mission is to make sanitation services easier to access while reducing open defecation across communities in Nigeria. We do this by connecting people directly with verified sanitation operators.
You can support our community initiatives by donating a mobile toilet to an underserved community, or by joining our referral program to refer Offload.ng and earn.
Yes. You can request professional sewage evacuation services from verified operators through our digital platform, with an average response time of 2 to 3 hours.
Yes. We offer clean, modern mobile toilet rentals for events, construction sites, public gatherings, festivals, and emergency situations.
Yes. We provide customized commercial sanitation solutions for estates, hotels, schools, hospitals, offices, and industrial facilities.
Yes. We promote sustainable waste management through recycling and resource recovery, supporting circular economy initiatives and better environmental outcomes.
Simply submit your service request through Offload.ng, letting us know the type of service you need and your location.
Once you submit a request, we connect you with a verified operator closest to your location through smart matching, so the service can be delivered quickly and efficiently.
Our average response time is 2 to 3 hours from the moment you submit your request.
Yes. Only trusted and verified operators are onboarded to the Offload.ng platform, so you can book with confidence.
You can join our growing network of sanitation professionals by reaching out to us through Offload.ng and signing up as a partner operator.
Operators benefit from access to more customers, increased revenue opportunities, digital business management tools, improved visibility, structured service requests, and trusted brand association.
Offload.ng connects sanitation operators directly with customers through structured service requests, helping improve your visibility, efficiency, and business growth.
The Operator Marketplace connects sanitation operators with customers looking for services, giving operators structured requests and better visibility while giving customers access to verified providers.
Whether you need to book a service, ask about coverage, or explore joining as an operator, our team is ready to help.
Offload.ng connects homes, businesses, estates, and institutions across Lagos and Port Harcourt with verified sanitation operators, helping reduce open defecation across communities in Nigeria.
